If you are here and reading this now that must mean you’ve narrowed it down and picked out a puppy that you want to bring home. Here is the point in the process of buying a puppy, that you may not be sure on how to continue.
First things first, when you initially choose and purchase your puppy, a deposit of 20% of the price is paid by you. When receiving your puppy, whether that means you coming to pick it up or we bring it to you, at that time we ask for the remainder of the balance to be paid in full with cash. There is, however only one exception, when we don’t have ground transportation available to your area and need to fly the puppy to you. In this case, we will send you an invoice for the final payment that needs to be paid before we ship the puppy to you.
On Goldstarpups.com, when you click into the puppy that you choose there is a “reserve me” button, If you click on that link it will add the puppy to your Shopping Cart.
Once in your shopping cart, you will have the following options to follow,
Upon previously clicking the "Proceed To Checkout" you are now in the “Checkout Details” tab where you will fill out the payment and personal info forms.
Once you’ve entered all the info on the form, simply click on the “Reserve Your Puppy” button and the deposit will be made. You will receive an email confirmation that you made the deposit and will also tell you the cash balance that is still remaining. If for some reason your payment doesn’t go through, check that you filled out all the info on the required fields and that the info is correct. You can always click the button below to give us a call!
Our office hours are:
8 AM - 5 PM Monday - Friday,
8 AM - 12 PM on Saturdays
(All times are EST)
One question we get asked quite a bit is “why we require your driver’s license”? The explanation is simple we were running into the problem of people filing claims with their credit card company saying they didn’t authorize the deposit payment they had given us, so our web developer suggested we require a valid driver’s license to be entered when making the deposit.
We never share your driver’s license number or personal info with anyone besides the transportation company that delivers your puppy which is Route 62 Pet Transport. We also give them the name, address, and phone number of the people that will be receiving the puppy.
We hope this has made your process of buying a puppy go smoothly and also has helped make your experience with us one to remember!